The Museum of Jewish Heritage welcomes all visitors. We strive to ensure that our exhibitions, programs, and facilities are accessible to everyone. If you have a question about any of the Access Services listed here, please contact Visitor Services.

All museum spaces are wheelchair accessible. We are able to provide wheelchairs on a first-come, first-served basis; please go to our Ann & Abe Oster Welcome Desk for assistance. Wheelchair-accessible restrooms are located on all floors of the Museum.

aslWith advance notice, group tours can be given in ASL, led by a Deaf Museum Educator. (Please see Group Visits to make arrangements.)

For Auschwitz. Not long ago. Not far away., an audio guide is available in English, Spanish, French, Hebrew, Mandarin, German, Polish, or Russian. It is included with the price of admission and will greatly enhance your exhibition experience. Visitors may use their own earbuds/headphones (not Bluetooth compatible; headphone jack required) or purchase disposable headphones for $2.

T CoilFor visitors who have a t-coil setting on their hearing aid, we offer a neckloop system that connects the visitor’s hearing aid to the Auschwitz exhibition audio guide. Ask any Visitor Services Representative for one when you arrive.

open captioningVideos in the exhibitions are open-captioned in English.

Service AnimalsService animals are welcome.

With advance notice, the Museum can accommodate groups’ requests, including arranging tours for visitors with developmental or other disabilities.

Multiple avenues are made possible for people to visit MJH Highlights: free admission hours on Wednesday and Thursday from 4 PM – 8 PM; admission passes available through NYC Culture Pass, a program for Manhattan, Brooklyn, and Queens Public Library cardholders; Cool Culture Pass, which provides historically marginalized families and their young children with free admission; complimentary admission on commemoration days and periods throughout the year; and free admission for families during various school breaks. In addition, the majority of the Museum’s public programs are free of charge.

For more information, please contact outreach@mjhnyc.org or 646.437.4299.