The Museum of Jewish Heritage welcomes all visitors. We strive to ensure that our exhibitions, programs, and facilities are accessible to everyone. If you have a question about any of the Access Services listed here, please contact Visitor Services.
Please note that all Museum spaces—from our galleries to our Edmond J. Safra Hall—are wheelchair accessible. We are able to provide wheelchairs on a first-come, first-served basis; please go to our Ann & Abe Oster Welcome Desk for assistance. Wheelchair-accessible restrooms are located on all floors of the Museum.
The audio tour of the Museum’s Core Exhibition is available for free thanks to the generosity of Con Edison. The award-winning English version is narrated by Meryl Streep and Itzhak Perlman. The free audio tour is also available in Spanish, French, Hebrew, German, Russian, and Japanese.
The Museum also offers transcripts of the audio guide in regular and large print, in English and Spanish.
With advance notice, group tours can be given in ASL, led by a Deaf Museum Educator. (Please see Group Visits to make arrangements.)
Assisted Listening Devices are available for visitors who are on tours—making it possible to hear the guide even in a packed gallery and in the Museum’s theater, Edmond J. Safra Hall.
Videos in the Core and special exhibitions are open-captioned.
Service animals are welcome.
With advance notice, the Museum can accommodate groups’ requests, including arranging tours for visitors with development disabilities. (Please see Group Visits to make arrangements.)
Multiple avenues are made possible for people to visit: free admission hours on Wednesday and Thursday from 4 PM – 8 PM; admission passes available through NYC Culture Pass, a program for Manhattan, Brooklyn, and Queens Public Library cardholders; Cool Culture Pass, which provides historically marginalized families and their young children with free admission; complimentary admission on commemoration days and periods throughout the year; and free admission for families during various school breaks. In addition, the majority of the Museum’s public programs are free of charge.
We provide access services to all Museum spaces.