Thank you for your interest in careers at the Museum of Jewish Heritage – A Living Memorial to the Holocaust.

The Museum of Jewish Heritage – A Living Memorial to the Holocaust is New York’s contribution to the global responsibility to never forget. As a place of memory, the Museum enables Holocaust survivors to speak through recorded testimony and draws on rich collections to illuminate Jewish history and experience. As a public history institution, it offers intellectually rigorous and engaging exhibitions, programs, and educational resources. The Museum mobilizes memory to teach the dangers of intolerance and challenges visitors—including more than 50,000 schoolchildren a year—to let the painful lessons of the past guide them to envision a world worthy of their futures.

The Museum employs a staff of talented, creative, results-oriented professionals, working in a spectacular setting in Lower Manhattan and committed to the vital mission of educating diverse visitors about Jewish life before, during, and after the Holocaust.

To learn about how you can join us, please review the opportunities below. The Museum is an equal opportunity employer, and we welcome applications from people of all backgrounds

The Museum also offers opportunities to volunteer. To skip to volunteer positions, click here. For Internships and Fellowships, please click here.

Current Openings – Careers


DIRECTOR OF EVENTS

The Museum of Jewish Heritage seeks a driven, organized, and discerning development professional to advance the Museums’ philanthropic goals by planning and presenting successful fundraising events and related appeals. Working with Museum leadership, the Director of Events will oversee the creation and logistics of tailored, high-quality cultivation and stewardship events designed to drive donations and foster long-term Museum investment. In addition, the Director of Events will oversee a portfolio of major donors as advanced through the events as well as the Young Friends (aged 21-39) portfolio and programming. The position supervises the Manager of Donor Engagement.

Job Responsibilities:

  • Organize and oversee logistics for all fundraising and cultivation events–both in person and virtual–across the Development and Executive teams to meet all fundraising goals. Key responsibilities, among others, include securing honorees and sponsors, cultivating an event committee, and ensuring a high-quality event experience;
  • Establish fundraising goals, monitor overall expense budget, and prepare and present reports analyzing fundraising goals;
  • Work in conjunction with the Individual Giving team and Manager of Donor Engagement to produce Young Friends and cultivation events as well as manage the Young Friends Membership program with goals of deepening engagement with the Museum and building a pipeline for long-term relationships; and
  • Manage a portfolio of donors and prospects to cultivate, solicit, and stewardship for gifts and sponsorship.

Requirements:

  • At least five years of experience in individual fundraising and/or event planning in the non-profit field, preferably in the arts and/or Jewish philanthropy;
  • Proven ability to personally cultivate, solicit, and steward gifts from individuals;
  • Direct experience in project management or event planning from concept to completion, including organizing volunteers and managing staff;
  • Excellent written and oral communication skills, with the ability to write and speak in clear, crisp and compelling ways to diverse audiences;
  • Must adhere to the highest ethical standards, exhibit perseverance, and project an optimistic and positive attitude;
  • Willingness to work weekends and evenings as necessary;
  • Proficiency in Altru or other CRM systems as well as in research databases;
  • Bachelor’s degree required.

Position reports to: EVP, Strategy and Development

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

JEWISHGEN – BUSINESS OPERATIONS MANAGER

JewishGen, the genealogy resource center of the Museum of Jewish Heritage – A Living Memorial to the Holocaust, is seeking a full time Business Operations Manager to lead in fundraising, membership, and donor management. The Business Operations Manager will supervise the Administrative Assistant responsible for membership processing and user support. In addition, they will play a significant role in the volunteer program, working with our global network volunteers who support our programs and initiatives.

Development/Fundraising

  • Provide leadership and guidance to development support volunteers.
  • Lead annual giving campaigns and membership development programs to meet or exceed budget goals.
  • Assist in creating annual development plans to increase revenue in support of JewishGen’s fundraising goals.
  • Provide friendly, donor-centered support as needed; resolve donor questions, problems, and complaints by offering solutions, troubleshooting and rectifying problems or issues.
  • Ensure donor database records are up-to-date and aid in preparation of analytical and statistical reports to measure project progress toward fundraising goals and as needed.
  • Lead the implementation of donor recognition and stewardship activities by acknowledging donations; creating queries, reports, exports, mail merges, and mailing lists; creating and maintaining donor records.
  • Generate standard acknowledgements for gifts and membership.

Volunteer Management

  • Ensure that JewishGen policies, procedures, and communications serve to attract, develop, and retain the volunteers who are vital to the operations of JewishGen.
  • Generate volunteer reporting data to analyze status, growth, and opportunities for improvement.
  • Develop, cultivate, sustain, and grow volunteer engagement through individual meetings, the formation of ad hoc committees, etc.
  • Ensure coordination and initiate any changes for all volunteer activities, including any volunteer orientation and training.
  • Initiate, manage, and implement a volunteer recognition program.
  • Maintain and update volunteer calendars and project plans as appropriate.
  • Develop guides and documentation of tasks.
  • Participate in conferences and/or volunteer team-building and recognition events as appropriate, and assist in organizing logistics for in-person events.
  • Develop, expand, and define new volunteer opportunities as appropriate.
  • Ensure volunteer information is up-to-date on the website and social media channels.

Administration

  • Manage JewishGen Administrative Assistant; Including but not limited to timekeeping, project assignments, performance reviews, and training.
  • supervise the volunteer Member Support Team, providing direction and guidance.
  • Assist in the maintenance of the management information system.

Required Skills/Background

  • BA in related field and at least 3-5 years’ experience in non-profit environment, preferably at a museumStrong knowledge of Altru preferred
  • Microsoft Word, Excel, and Outlook
  • Excellent attention to detail and ability to handle multiple tasks simultaneously
  • Strong written and verbal communication
  • Customer service orientation that includes patience and thoroughness
  • Prior fundraising and supervisory experience preferred

Position reports to: Executive Director of JewishGen

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

PUBLIC PROGRAMS COORDINATOR

The Public Programs Coordinator is a fulltime position reporting to the VP of Marketing. They are responsible for supporting the Public Programs department in implementing public programming, and helping to manage all logistics on the ground. They will work closely with the Senior Public Programs Producer. They will participate in programs ideation as well furthering the Museum mission through lectures, performances, events, and commemoration activities. They will work across department working to support Development with their programs, and Education managing the logistics of the Museum’s new Adult Education initiative. They will contribute marketing support for Public Programs. The Museum has a robust schedule of online and onsite programs, performances, and special events that span historical programs to more contemporary social justice issues.

Responsibilities:

  • Coordinate logistics and support the development of all logistical preparation for programs, including: contacting and enlisting talent; drafting confirmation letters, contracts, and post-event notes to all event participants; filing all financial and accounting paperwork; making travel and hotel arrangements; working to enable remote tech, and in-house tech, and coordinating equipment and catering needs.
  • Review submissions and pitches, and answer inquiries from the public
  • Scan media regularly for ideas and participate in program ideation.
  • Initiate contact with publishing houses, film distributors, and academic institutions to generate programming ideas
  • Draft engaging program descriptions for use in collateral materials
  • Write introductory speeches and remarks for events
  • Host online programs introducing the speakers and managing the QA.
  • Act as stage manager; assist in equipment and facility setup and upkeep; and greet and prepare talent
  • Maintain and update audience databases, and manage online ticketing
  • Secure production and staffing needs from other Museum departments, including Security, Visitor Services, Development, and Communications
  • Reserve event spaces and advise Operations staff on event setup and breakdown, A/V needs, recording, and livestreaming
  • Other duties as assigned

Requirements:

  • College degree with three to four years of work experience, preferably in theater and/or event production in a nonprofit setting
  • Must exhibit strong interpersonal abilities
  • Excellent verbal and written communication skills
  • Demonstrated ability to write engaging copy for print and electronic formats
  • Excellent organizational skills
  • Proficiency in hosting Zoom webinars and a familiarity with other tools such as Streamyard
  • Creative self-starter
  • Ability to work collaboratively and with staff at all levels
  • Ability to handle multiple, time-sensitive tasks simultaneously
  • Must have a flexible schedule, with the ability to work evenings and some Sundays
  • Strong knowledge of Jewish culture, with a personal and professional commitment to the mission of the Museum of Jewish Heritage – A Living Memorial to the Holocaust.

Position reports to: VP of Marketing

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

STAFF ACCOUNTANT

Responsible for performing various cash, disbursement, and cash accounting activities within the Finance function. The role is primarily focused on the General Ledger duties of the finance department and includes, but is not limited to, the journals for balance sheet and income statement accounts; account reconciliations, audit inquiries, and backup of other core treasury functions, e.g. cash position and electronic payments, as assigned. Performs a variety of accounting and bookkeeping duties according to established policies and procedures. This individual may be required to provide input to or participate in various projects and will perform other duties as requested.

Essential Functions:

  • Journal creation/support maintenance and reconciliation and review for all revenue/accounts receivable streams and related bank account transactions
  • Prepare daily bank deposit
  • Research and apply unallocated cash
  • Assist in the preparation of online banking activities
  • Research cash receipts, coding and posting of receipts
  • Assign GL codes, prepare for review by management, and ensure journals are uploaded into appropriate financial systems
  • Ensure activities posted to both cash and assigned GL accounts are reviewed and reconciled in a timely manner
  • Generate accounting statements and reports as required
  • Assist with month end, quarterly and year end reporting, audits and inquiries as required
  • Assist with yearly budget preparation as needed
  • Process and review monthly/quarterly rent determination requirements

Skills:

  • Good spreadsheet and database skills
  • Strong organizational, critical thinking and customer service skills
  • Ability to multi-task and manage competing deadlines
  • Effective written and verbal communication skills
  • Ability to work in a team environment
  • Ability to work independently, self-starter, energetic
  • Ability to anticipate work needs and follow through with minimum direction

Requirements:

  • Ideal candidate is goal oriented and has 2+ years of extensive solid Non-for-profit Accounting experience.
  • Bachelor’s Degree in Accounting (required)
  • Proficient with state of the art Accounting systems (Ex: FinancialEdge, Netsuite…), payroll (Paycom preferred), Altru and MS Office (Excel: V-Lookups, Formulas…)
  • Possess strong interpersonal and communication skills (both oral and written)
  • Excellent organizational and time management skills
  • Demonstrates a passion for MJH’s organizational mission
  • Public Accounting and / or extensive accounting experience preferably in non-for-profit

Position reports to: Accounting Manager

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org

FINANCIAL EDGE NXT SYSTEM UPGRADE CONSULTANT

The consultant will serve as the Museum’s Financial Edge NXT (“FENXT”) expert for a one to three month upgrade project. The focus of this consultant’s work will be to upgrade the Museum’s current Financial Edge (“FE”) accounting platform to FENXT.

Activities will include, but not be limited to, the following:

  • Assess client’s financial reporting needs and develop a systems upgrade implementation plan to be discussed and approved with the Finance team.
  • Collaborate with Blackbaud migration specialists to ensure careful and expedient transfer of data.
  • Implement a smooth upgrade and transition from FE to FENXT.
  • Collaborate and work with the Museum’s IT Department to archive historical data, organize network image folders and update records.
  • Create customized financial reporting templates based on client’s needs and specifications.
  • Provide recommendations on best practices for FENXT and the use of advance features.
  • Create procedural manuals specific to the MJH accounting process.
  • Provide hands-on training for the Finance team.
  • Assess the ability to interface FENXT to Altru.

Consultant Requirements:

  • Extensive experience in both accounting system upgrades with FENXT and other Blackbaud products
  • Strong knowledge of accounting with a focus on Not-for-profit financial reporting.

Expected Schedule:

  • Expected 5-10 hours per week, with additional hours as needed. Job is to be performed in the Museum’s office in person.

Position reports to: VP of Finance

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

VISITOR SERVICES REPRESENTATIVE

Visitor Services Representatives are the frontline staff of the Museum and are responsible for ensuring a positive visitor experience. They perform the following functions:

  • Actively greet the public and provide an orientation to the Museum.
  • Sell general admission and public program tickets. Process cash/credit card transactions.
  • Open, close, and reconcile daily cash drawer. Handle cash and distribute complimentary tickets in accordance with museum policies and procedures.
  • Sell and process memberships (new/renewal). Provide general member support.
  • Answer phone calls to the Visitor Services desk and act as receptionists for the Museum.
  • Answer routine inquiries about the Museum’s exhibitions, amenities, programs, and membership as well as general inquiries about NYC (transit, dining, and destinations).
  • Provide support to adult and school groups upon arrival.
  • Distribute multilingual audio guides and instruct visitors in their proper usage.
  • Explain and enforce visitor policies.
  • Restock the Visitor Services desk with exhibition rack cards, program calendars, membership brochures, and related visitor information.
  • Provide coverage in the following locations: Concierge desk, Ticket Podium, Audio Desks, and Coat Check.
  • Provide customer service and sales support to the Pickman Museum Shop.

Qualifications:

  • Candidates must possess, or have significant coursework towards, a Bachelors degree as well as customer service experience.
  • Excellent customer service, problem-solving, and interpersonal skills.
  • Ability to work as part of a team to accomplish varied responsibilities.
  • Must be able to work weekdays, Sundays and some evening hours.
  • Familiarity with Altru (Blackbaud) or similar ticketing/constituent record management software.
  • Fluency in at least one foreign language is ideal.

Flexible availability and the ability to work at least 24 hours (3 days) per week are strongly preferred.

Reports to: Manager of Visitor Services and Pickman Museum Shop

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.


Current Openings – Volunteer Positions

Unfortunately, due to COVID-19, the Museum of Jewish Heritage is unable to accept new volunteer applications at this time – with the exception of the Speakers Bureau. Please keep checking in as we will announce when our programs are resuming. To inquire about volunteering for the Speakers Bureau, please follow the specific instructions below.

Speakers Bureau
The Museum of Jewish Heritage sends Holocaust survivors, World War II veterans, and children of survivors who volunteer for the Speakers Bureau to address a variety of groups, ranging from schools and synagogues to nursing homes and community organizations. Speakers meet thousands of people of all ages and backgrounds and introduce them to the importance of history, memory, and hope. This program is one of the most important outreach activities conducted by the Museum and is extremely effective in generating awareness of the Museum and its Holocaust education mission.

If you or someone you know is a Holocaust survivor, World War II veteran, or a child of survivors, we welcome them to share their story as a member our Museum’s Speakers Bureau. We will set up a one-on-one call with you to learn more about your story and your availability to speak to groups. To schedule a meeting with Joana Arruda, Manager of Speakers Bureau, please email jarruda@mjhnyc.org or call 646.437.4273.