Thank you for your interest in careers at the Museum of Jewish Heritage – A Living Memorial to the Holocaust.

The Museum of Jewish Heritage – A Living Memorial to the Holocaust is New York’s contribution to the global responsibility to never forget. As a place of memory, the Museum enables Holocaust survivors to speak through recorded testimony and draws on rich collections to illuminate Jewish history and experience. As a public history institution, it offers intellectually rigorous and engaging exhibitions, programs, and educational resources. The Museum mobilizes memory to teach the dangers of intolerance and challenges visitors—including more than 50,000 schoolchildren a year—to let the painful lessons of the past guide them to envision a world worthy of their futures.

The Museum employs a staff of talented, creative, results-oriented professionals, working in a spectacular setting in Lower Manhattan and committed to the vital mission of educating diverse visitors about Jewish life before, during, and after the Holocaust.

To learn about how you can join us, please review the opportunities below. The Museum is an equal opportunity employer, and we welcome applications from people of all backgrounds

The Museum also offers opportunities to volunteer – scroll below our current career openings for volunteer information. For Internships and Fellowships, please click here.

Current Openings – Careers


DEVELOPMENT DATABASE COORDINATOR

Reporting to Director of Database Operations and working in collaboration with the full development staff, the Development Database Coordinator is an integral member of a dynamic fundraising team.

Primary responsibilities: managing all data in Altru; processing and acknowledging all donations; creating queries, reports, exports, mail merges and mailing lists; creating and maintaining donor records (both electronic and hard files); assisting with mailings, special events, donor recognition and other projects; providing general assistance to the Development department; and keeping track of the department’s finances while working closely with the Finance department.

Data Entry, Maintenance and Gift Processing:

  • Enter contributions and membership gifts into Altru; update and maintain constituent records, and create new prospect and donor records, as needed
  • Process all traditional, credit card, and online donations
  • Provide accurate donor information for special projects, as assigned
  • Produce reports of daily gifts (cash received, credit card gifts and pledges); make copies of all gifts and corresponding back-up information and submit to appropriate parties
  • Create queries, reports, exports, mail merges and mailing lists as requested
  • Enter pledges, generate quarterly pledge statements and when requested; work with Finance to write-off pledges when so directed
  • Email leadership a report of the day’s largest gifts

Gift Acknowledgment and Recognition:

  • Generate and mail standard acknowledgements for gifts
  • Generate and mail tribute cards
  • Generate special/personalized acknowledgement letters for board members
  • Work with other development staff to create follow-up acknowledgement/request letters related to special events

Customer Service:

  • Monitor Development phone and email inbox
  • Communicate with donors regarding contributions, stock transfers, online contributions, credit card information, questions, and concerns
  • Handle donor questions, problems, and complaints, offer solutions, troubleshoot, and rectify problems or issues

Special Events:

  • Assist with the major special events, such as Generation Dinner and Spring Women’s Luncheon, in addition to other donor-related events and special exhibition openings
  • Create and maintain lists from the database for invitations and committee mailings for events
  • Prepare acknowledgement letters for gifts pertaining to events
  • Assist with day-of event responsibilities as needed (e.g. registration, seating, set up, list preparation, troubleshooting)
  • Track event gifts and pledges

Other Responsibilities:

  • Process financial invoices (i.e. purchase orders, invoices, check requests)
  • Additional duties as assigned

Required Skills/Background:

  • Strong knowledge of Altru or comparable fundraising software, and Microsoft Office 365 Suite
  • Excellent attention to detail and organizational skills
  • Strong written and verbal communication
  • Customer service orientation that includes patience and thoroughness
  • Associate’s degree required; Bachelor’s degree preferred

Position reports to: Director of Data Operations

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

The Museum of Jewish Heritage – A Living Memorial to the Holocausts seeks an experienced grants manager and persuasive writer to play a key role in securing education, public program, exhibition, capital, general operations and special project support from foundations, corporations and government agencies. The Director, Institutional Giving will write highly effective grant proposals; maintain and grow relationships with funders; and create and implement funding plans and strategies to meet the Museum’s philanthropic goals. In addition, the position will oversee all the Museum’s responsibilities as a Cultural Institutions Group (CIG) member and ensure compliance. The Director manages two direct reports.

Responsibilities:

  • Design and implement creative approaches for building foundation, corporate, government philanthropic support, including multi-year gifts opportunities for a range of institutional priorities;
  • Maintain a portfolio of donors and prospects ensuring effective cultivation, solicitation, and stewardship strategies;
  • Write and submit effective funding requests, including preparing proposals, budgets and other supplementary materials, to ensure timely, appropriate, and targeted solicitation;
  • Ensure all government compliance, including city (CIG), state and federal agencies and officials;
  • Represent the Museum and interact with all levels of funders, grant officers, and government offices;
  • Lead and mentor a staff of two to oversee all steps of the granting process from research to reporting, ensuring fundraising goals are met;
  • With support of the Executive Vice President, Strategy & Development, establish fundraising goals, monitor overall expense budget, ensure donor database records are up-to-date, and aid in preparation of analytical reports to measure progress toward fundraising goals;
  • Assist Museum leadership with production of collateral materials, Board reporting, and project management as needed;
  • Work in tandem with departments throughout the Museum to ensure successful crediting and execution of related contractual requirements; and
  • Participate in development-related special events, entailing some evening and weekend hours.

Requirements:

  • A minimum of five years of grant writing experience with a proven record of success securing six figure grants, preferably at a cultural, educational, Jewish or historical institution;
  • Strong understanding of and relationships with foundation, government and corporate funders in the Jewish, cultural and educational fields;
  • Experience managing and inspiring a team;
  • Working knowledge of the Cultural Institutions Group (CIG) requirements and procedures;
  • Exceptional written and oral communication skills, reflecting clear, critical and creative thinking;
  • Highly organized with strong attention to detail;
  • Ability to prioritize tasks and manage multiple projects under the pressure of deadlines;
  • Demonstrated willingness to work effectively as part of a team and with all levels of donors as well as exercise excellent judgment and tact;
  • Must adhere to the highest ethical standards, exhibit perseverance, and project an optimistic and positive attitude;
  • Willingness to work weekends and evenings as necessary;
  • Proficiency in Altru or other CRM systems; and

Bachelor’s degree required.

Position reports to: Executive Vice President, Strategy & Development

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

The Museum of Jewish Heritage seeks a dynamic, articulate, well-organized, and seasoned development professional to raise unrestricted and restricted gifts through the identification, engagement, cultivation, solicitation and stewardship of a portfolio of high net worth families and individuals to expand and maximize giving across the institution through annual appeals and endowments. The Director of Major Gifts will manage a significant portfolio of principal and major gift donors and prospects, and will be responsible for personally cultivating, soliciting, closing and stewarding gifts of $10,000 to $1,000,000+. In collaboration with the EVP, Strategy and Development and with colleagues across the Museum, the Director of Individual Giving will formulate strategic direction and program development to enhance private individual philanthropic support. The position will supervise a direct report, who is responsible for the Young Friends, Patron, and other affinity groups.

Job Responsibilities:

  • Maintain a portfolio of up to 100+ major gift donors and prospects
  • Create and implement effective cultivation, solicitation, and stewardship strategies for donors and prospects;
  • Work with staff and consultants to revitalize and expand planned giving program;
  • Implement and maintain a moves management system across donor portfolios;
  • Establish fundraising goals, monitor overall expense budget, ensure donor database records are up-to-date, and aid in preparation of analytical reports to measure progress toward fundraising goals;
  • Design and implement creative strategies for building individual philanthropic support, including multi-year gifts opportunities for a wide range of institutional priorities;
  • Participate in all aspects of the principal and major gift cycle including initiating contacts with potential leadership and donors, developing cultivating strategies including working, moving potential donors toward solicitation and closure, making solicitations, and maintaining stewardship contacts with donors;
  • Lead major gift prospect identification, qualification and rating process. Assess and expand major gift prospect pool;
  • Administer the major gift portfolios and offer prospect strategy counsel to Development Department colleagues;
  • Support the President & CEO and the EVP, Strategy and Development in engaging existing Trustees and cultivating new prospects for the Board.

Requirements:

  • At least five years of experience in individual or major gift fundraising in the non-profit field, preferably in the arts and/or Jewish philanthropy;
  • Proven ability to personally cultivate, solicit, and steward principal and major gifts ($50,000+) from individuals;
  • Ability to ground relationships with donors and prospective donors in Jewish culture and values;
  • Superior written and oral communication skills, ability to write and speak in clear, crisp and compelling ways and to articulate the goals, mission and values of the Museum;
  • Intellectual depth, maturity and interpersonal skills to foster the trust and confidence of Museum leadership and donors;
  • Must adhere to the highest ethical standards; demonstrate an empathetic disposition, exhibit perseverance, and project an optimistic and positive attitude;
  • Willingness to work weekends and evenings as necessary;
  • Working knowledge of philanthropic vehicles to facilitate sophisticated philanthropic conversations, proficiency in Altru or Raiser’s Edge or other development technology for prospect identification and research;
  • Bachelor’s degree required; advanced degree preferred.

Position reports to: Executive Vice President, Strategy and Development

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

The Museum of Jewish Heritage – A Living Memorial to the Holocausts seeks a persuasive grants writer to secure education program, exhibition, general operations, and special project support from foundations and corporations. The Institutional Giving Coordinator will write highly effective grant proposals; maintain and grow relationships with funders; and participate in creating funding plans and strategizing approaches to meet the Museum’s goals. In addition, the Institutional Giving Coordinator will work in tandem with Individual Giving team to ensure robust support for the program portfolio.

Responsibilities:

  • Develop and implement foundation and corporate fundraising strategies for education programs, exhibitions, and special projects that support the Museum’s strategic goals;
  • Write and submit an extensive portfolio of high-quality education program and special project proposals, including creating cover letters, LOIs, and effective funding requests as well as preparing budgets and other supplementary materials;
  • Oversee reporting and tracking of education, exhibition, and project grants, including preparing interim and final reports, reconciling budgets, managing the stewardship process, and working with departments throughout the Museum to ensure successful execution of related contractual requirements;
  • Serve as liaison to funders and grant officers within the education, exhibition, and special projects portfolio ensuring strong cultivation and stewardship, including scheduling site visits, providing related program tickets, managing memberships, and assisting with specific donor requests, as appropriate;
  • Track current and potential foundation and corporate funders to ensure timely, appropriate, and targeted solicitation and follow up;
  • Ensure donor database records are up-to-date, and, with support of the Director of Institutional Giving, aid in preparation of analytical reports to measure progress toward fundraising goals;
  • Assist Museum leadership with production of collateral materials, Board reporting, and project management as needed;
  • Represent the Museum and interact with all levels of the organization and donors; and
  • Participate in development-related special events, entailing some evening and weekend hours.

Requirements:

  • A minimum of two years of grant writing experience with a proven record of success, preferably at a cultural, educational, Jewish or historical institution;
  • Strong understanding of foundation and corporate funders in the cultural and educational fields;
  • Exceptional written and oral communication skills, reflecting clear, critical and creative thinking;
  • Highly organized with strong attention to detail;
  • Ability to prioritize tasks and manage multiple projects under the pressure of deadlines;
  • Demonstrated willingness to work effectively as part of a team and with all levels of donors as well as exercise excellent judgment and tact;
  • Must adhere to the highest ethical standards, exhibit perseverance, and project an optimistic and positive attitude;
  • Willingness to work weekends and evenings as necessary;
  • Proficiency in Altru or other CRM systems; and

2-year Community College or Bachelor’s degree required.

Position reports to: Director of Institutional Giving

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

Responsible for assisting in the daily business operations of a growing non-profit organization, while gaining first-hand experience related to administration, communications, and fundraising.

Administration and Financial:

  • Answer telephone and respond to voice messages
  • Respond to emails seeking information/support and/or direct to appropriate parties
  • Troubleshoot and resolve basic problems and complaints
  • File documents, forms, agreements; maintain files in good order
  • Schedule meetings; arrange telephone/video conference calls; webinars
  • Coordination with Volunteers: Maintain database of potential and current volunteers, update accounts, and coordinate volunteer engagements with JewishGen’s Volunteer Manager and Project Managers
  • Submit invoices to the finance department; distribute financial reports to project managers; serve as central contact for any financial related questions with regards to accounts payable.

Communications:

  • Assist with preparation and distribution of project update announcements
  • Assist with the coordination and editing of marketing materials, such as brochures, newsletters, annual reports, fundraising messages, web copy, etc.
  • Coordinate speaking engagements and special programming
  • Assist with updating/adding content to the blog, such as news and announcements, sponsorship information, etc.
  • Communicate and coordinate with JewishGen’s volunteer leadership as needed

Development/Fundraising:

  • Data entry – enter donations accurately in to the database and ensure past records are updated
  • Prepare and send acknowledgement/advisement letters
  • Run queries and generate reports
  • Process donations/gifts over the phone as needed

Required Skills/Background:

  • Strong written and verbal communication skills, including the ability to create content, proofread, and engage with volunteers and donors via phone and email.
  • Experience with CRM’s such as Altru/GoldMine a plus.
  • Experience with MS Office & Google Drive
  • Experience with social media, including Facebook, LinkedIn, and Twitter.
  • Self-motivated, organized, detail oriented, and able to manage multiple tasks.
  • Interest in learning new tasks.
  • Projects a professional demeanor.
  • Ability to work individually and as part of a team.

Position reports to: Business Operations Manager

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

JewishGen, the genealogy resource center of the Museum of Jewish Heritage – A Living Memorial to the Holocaust, is seeking a full time Business Operations Manager to lead in fundraising, membership, and donor management. The Business Operations Manager will supervise the Administrative Assistant responsible for membership processing and user support. In addition, they will play a significant role in the volunteer program, working with our global network volunteers who support our programs and initiatives.

Development/Fundraising:

  • Provide leadership and guidance to development support volunteers.
  • Lead annual giving campaigns and membership development programs to meet or exceed budget goals.
  • Assist in creating annual development plans to increase revenue in support of JewishGen’s fundraising goals.
  • Provide friendly, donor-centered support as needed; resolve donor questions, problems, and complaints by offering solutions, troubleshooting and rectifying problems or issues.
  • Ensure donor database records are up-to-date and aid in preparation of analytical and statistical reports to measure project progress toward fundraising goals and as needed.
  • Lead the implementation of donor recognition and stewardship activities by acknowledging donations; creating queries, reports, exports, mail merges, and mailing lists; creating and maintaining donor records.
  • Generate standard acknowledgements for gifts and membership.

Volunteer Management:

  • Ensure that JewishGen policies, procedures, and communications serve to attract, develop, and retain the volunteers who are vital to the operations of JewishGen.
  • Generate volunteer reporting data to analyze status, growth, and opportunities for improvement.
  • Develop, cultivate, sustain, and grow volunteer engagement through individual meetings, the formation of ad hoc committees, etc.
  • Ensure coordination and initiate any changes for all volunteer activities, including any volunteer orientation and training.
  • Initiate, manage, and implement a volunteer recognition program.
  • Maintain and update volunteer calendars and project plans as appropriate.
  • Develop guides and documentation of tasks.
  • Participate in conferences and/or volunteer team-building and recognition events as appropriate, and assist in organizing logistics for in-person events.
  • Develop, expand, and define new volunteer opportunities as appropriate.
  • Ensure volunteer information is up-to-date on the website and social media channels.

Administration:

  • Manage JewishGen Administrative Assistant; Including but not limited to timekeeping, project assignments, performance reviews, and training.
  • supervise the volunteer Member Support Team, providing direction and guidance.
  • Assist in the maintenance of the management information system.

Required Skills/Background:

  • BA in related field and at least 3-5 years’ experience in non-profit environment, preferably at a museumStrong knowledge of Altru preferred
  • Microsoft Word, Excel, and Outlook
  • Excellent attention to detail and ability to handle multiple tasks simultaneously
  • Strong written and verbal communication
  • Customer service orientation that includes patience and thoroughness
  • Prior fundraising and supervisory experience preferred

Position reports to: Executive Director of JewishGen

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

Job Objective: Assist staff with the logistical preparations for internal programs & museum events. The Coordinator will be the point of contact for all building calendar requests and Operations department administrative needs.

Responsibilities:

  • Maintain the Museum’s Building Calendar by coordinating with all related departments their needs in accordance with the internal event policies and procedures via the completion, submittal, and distribution of an event set up form.
  • Coordinate all logistical preparations for events, including deliveries, physical preparation of the Museum space, and cleanup of the space following the event’s conclusion.
  • Lead the pre- and post- internal event set-up process with all relevant departments to review logistical planning of programs and events.
  • Conduct daily walkthroughs of the Museum identifying areas that need work, correction, cleaning, repair and reviewing with Associate Director of Operations and Security on projects as they relate to the findings
  • Handle maintenance scheduling including garbage pickup, exterminator walk throughs, and janitorial services.
  • Order inventory and equipment for everyday operational use as required.
  • Assist with the set up and break down of tables, chairs, equipment, etc. as needed.
  • Distribute the Venue Schedule to Museum staff on a weekly basis.
  • Initial point of contact for Madison & Park Hospitality Group and NYTF (Folksbiene).
  • Other adhoc projects as needed.

Requirements:

  • At least one year of experience in event planning, theatrical production, space rental or hospitality industry; excellent interpersonal and negotiation skills; computer proficiency (Microsoft Office, Word, Excel). Must be available to work weekends and evenings.

Position Reports To: Associate Director, Operations

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.

Visitor Services Representatives are the frontline staff of the Museum and are responsible for ensuring a positive visitor experience. They perform the following functions:

  • Actively greet the public and provide an orientation to the Museum.
  • Sell general admission and public program tickets. Process cash/credit card transactions.
  • Open, close, and reconcile daily cash drawer. Handle cash and distribute complimentary tickets in accordance with museum policies and procedures.
  • Sell and process memberships (new/renewal). Provide general member support.
  • Answer phone calls to the Visitor Services desk and act as receptionists for the Museum.
  • Answer routine inquiries about the Museum’s exhibitions, amenities, programs, and membership as well as general inquiries about NYC (transit, dining, and destinations).
  • Provide support to adult and school groups upon arrival.
  • Distribute multilingual audio guides and instruct visitors in their proper usage.
  • Explain and enforce visitor policies.
  • Restock the Visitor Services desk with exhibition rack cards, program calendars, membership brochures, and related visitor information.
  • Provide coverage in the following locations: Concierge desk, Ticket Podium, Audio Desks, and Coat Check.
  • Provide customer service and sales support to the Pickman Museum Shop.

Qualifications:

  • Candidates must possess, or have significant coursework towards, a Bachelors degree as well as customer service experience.
  • Excellent customer service, problem-solving, and interpersonal skills.
  • Ability to work as part of a team to accomplish varied responsibilities.
  • Must be able to work weekdays, Sundays and some evening hours.
  • Familiarity with Altru (Blackbaud) or similar ticketing/constituent record management software.
  • Fluency in at least one foreign language is ideal.

Flexible availability and the ability to work at least 24 hours (3 days) per week are strongly preferred.

Reports to: Manager of Visitor Services and Pickman Museum Shop

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.


Current Openings – Volunteer Positions

Unfortunately, due to COVID-19, the Museum of Jewish Heritage is unable to accept new volunteer applications at this time – with the exception of the Speakers Bureau. Please keep checking in as we will announce when our programs are resuming. To inquire about volunteering for the Speakers Bureau, please follow the specific instructions below.

Speakers Bureau
The Museum of Jewish Heritage sends Holocaust survivors, World War II veterans, and children of survivors who volunteer for the Speakers Bureau to address a variety of groups, ranging from schools and synagogues to nursing homes and community organizations. Speakers meet thousands of people of all ages and backgrounds and introduce them to the importance of history, memory, and hope. This program is one of the most important outreach activities conducted by the Museum and is extremely effective in generating awareness of the Museum and its Holocaust education mission.

If you or someone you know is a Holocaust survivor, World War II veteran, or a child of survivors, we welcome them to share their story as a member our Museum’s Speakers Bureau. We will set up a one-on-one call with you to learn more about your story and your availability to speak to groups. To schedule a meeting with Joana Arruda, Manager of Speakers Bureau, please email jarruda@mjhnyc.org or call 646.437.4273.