Thank you for your interest in careers at the Museum of Jewish Heritage – A Living Memorial to the Holocaust.

The Museum of Jewish Heritage – A Living Memorial to the Holocaust is New York’s contribution to the global responsibility to never forget. As a place of memory, the Museum enables Holocaust survivors to speak through recorded testimony and draws on rich collections to illuminate Jewish history and experience. As a public history institution, it offers intellectually rigorous and engaging exhibitions, programs, and educational resources. The Museum mobilizes memory to teach the dangers of intolerance and challenges visitors—including more than 50,000 schoolchildren a year—to let the painful lessons of the past guide them to envision a world worthy of their futures.

The Museum employs a staff of talented, creative, results-oriented professionals, working in a spectacular setting in Lower Manhattan and committed to the vital mission of educating diverse visitors about Jewish life before, during, and after the Holocaust.

To learn about how you can join us, please review the opportunities below. The Museum is an equal opportunity employer, and we welcome applications from people of all backgrounds

The Museum also offers opportunities to volunteer. To skip to volunteer positions, click here. For Internships and Fellowships, please click here.

Current Openings – Careers


VISITOR SERVICES REPRESENTATIVE

Visitor Services Representatives are the frontline staff of the Museum and are responsible for ensuring a positive visitor experience. They perform the following functions:

  • Actively greet the public and provide an orientation to the Museum.
  • Sell general admission and public program tickets. Process cash/credit card transactions.
  • Open, close, and reconcile daily cash drawer. Handle cash and distribute complimentary tickets in accordance with museum policies and procedures.
  • Sell and process memberships (new/renewal). Provide general member support.
  • Answer phone calls to the Visitor Services desk and act as receptionists for the Museum.
  • Answer routine inquiries about the Museum’s exhibitions, amenities, programs, and membership as well as general inquiries about NYC (transit, dining, and destinations).
  • Provide support to adult and school groups upon arrival.
  • Distribute multilingual audio guides and instruct visitors in their proper usage.
  • Explain and enforce visitor policies.
  • Restock the Visitor Services desk with exhibition rack cards, program calendars, membership brochures, and related visitor information.
  • Provide coverage in the following locations: Concierge desk, Ticket Podium, Audio Desks, and Coat Check.
  • Provide customer service and sales support to the Pickman Museum Shop.

Qualifications:

  • Candidates must possess, or have significant coursework towards, a Bachelors degree as well as customer service experience.
  • Excellent customer service, problem-solving, and interpersonal skills.
  • Ability to work as part of a team to accomplish varied responsibilities.
  • Must be able to work weekdays, Sundays and some evening hours.
  • Familiarity with Altru (Blackbaud) or similar ticketing/constituent record management software.
  • Fluency in at least one foreign language is ideal.

Flexible availability and the ability to work at least 24 hours (3 days) per week are strongly preferred.

Reports to: Manager of Visitor Services and Pickman Museum Shop

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.


MANAGER OF SCHOOL & TEACHER PROGRAMS

Under supervision of the Director of Curriculum and Instruction, this position is responsible for:

  • Planning and implementing professional development for teachers in public, Catholic, and independent schools, including budget proposal and oversight, program evaluation and reporting, and writing applications for NYC DOE ASPDP and CTLE credit when appropriate.
  • Taking primary responsibility for quality control, procedures, and work flow relating to all aspects of the group tour reservation process, dissemination of pre-visit materials, participation in teacher outreach fairs, and production of visitation statistics reports.
  • Taking primary responsibility for group tours outreach. Working with supervisor to develop outreach materials and organize outreach mailings, eblasts, etc.
  • Assisting in trainings of Museum Gallery Educators and interns.
  • Writing and editing final reports on programs and department website content.
  • Administrative tasks include event registration, updating outreach databases, and others.

Other responsibilities including inspecting galleries for visitor and artifact safety on a regular basis, leading tours as needed, assisting with tour group entry, and other duties as assigned.

Requirements:

  • 3+ recent years as a full-time NYC DOE classroom teacher
  • Strong knowledge of Jewish history; MA or MS in Education, History, Holocaust Studies, or Museum Education
  • Excellent writing skills, teaching, organizational, budget, and interpersonal skills
    Computer proficiency

Position reports to: Director of Curriculum and Instruction

The Museum of Jewish Heritage is an equal opportunity employer. As a cultural institution that teaches about the dangers of intolerance, the Museum is dedicated to promoting diversity, multiculturalism and inclusion in its hiring practices.

For consideration, qualified candidates should submit their resume and letter of interest including salary requirements to: humanresources@mjhnyc.org.


Current Openings – Volunteer Positions

Unfortunately, due to COVID-19, the Museum of Jewish Heritage is unable to accept new volunteer applications at this time – with the exception of the Speakers Bureau. Please keep checking in as we will announce when our programs are resuming. To inquire about volunteering for the Speakers Bureau, please follow the specific instructions below.

Speakers Bureau
The Museum of Jewish Heritage sends Holocaust survivors, World War II veterans, and children of survivors who volunteer for the Speakers Bureau to address a variety of groups, ranging from schools and synagogues to nursing homes and community organizations. Speakers meet thousands of people of all ages and backgrounds and introduce them to the importance of history, memory, and hope. This program is one of the most important outreach activities conducted by the Museum and is extremely effective in generating awareness of the Museum and its Holocaust education mission.

If you or someone you know is a Holocaust survivor, World War II veteran, or a child of survivors, we welcome them to share their story as a member our Museum’s Speakers Bureau. We will set up a one-on-one call with you to learn more about your story and your availability to speak to groups. To schedule a meeting with Joana Arruda, Manager of Speakers Bureau, please email jarruda@mjhnyc.org or call 646.437.4273.