Thank you for your interest in careers at the Museum of Jewish Heritage – A Living Memorial to the Holocaust.

The Museum of Jewish Heritage – A Living Memorial to the Holocaust is New York’s contribution to the global responsibility to never forget. As a place of memory, the Museum enables Holocaust survivors to speak through recorded testimony and draws on rich collections to illuminate Jewish history and experience. As a public history institution, it offers intellectually rigorous and engaging exhibitions, programs, and educational resources. The Museum mobilizes memory to teach the dangers of intolerance and challenges visitors—including more than 50,000 schoolchildren a year—to let the painful lessons of the past guide them to envision a world worthy of their futures.

The Museum employs a staff of talented, creative, results-oriented professionals, working in a spectacular setting in Lower Manhattan and committed to the vital mission of educating diverse visitors about Jewish life before, during, and after the Holocaust.

To learn about how you can join us, please review the opportunities below. The Museum is an equal opportunity employer, and we welcome applications from people of all backgrounds.

The Museum also offers opportunities to volunteer. To skip to volunteer positions, click here.

Current Openings – Careers


Visitor Services Coordinator

The Visitor Services Coordinator is responsible for overseeing the Museum’s Front Desk and for building relationships with Museum visitors. In addition to providing excellent customer service, the Coordinator will assist the Manager in supervising staff, in conveying the Museum’s mission to educate people of all ages and backgrounds about Jewish heritage and the Holocaust, and in helping to ensure that Visitor Services department operations run smoothly.

Responsibilities:

  • Actively greet the public and provide an orientation to the Museum.
  • Sell general admission and public program tickets. Process cash/credit card transactions.
  • Open, close, and reconcile daily cash drawer. Handle cash and distribute complimentary tickets in accordance with Museum policies and procedures.
  • Sell and process memberships (new/renewal). Provide general Member support.
  • Answer phone calls to the Visitor Services desk.
  • Answer routine inquiries about the Museum’s exhibitions, amenities, programs, and membership as well as general inquiries about NYC (transit, dining, and destinations).
  • Distribute audio guides and instruct visitors in their proper usage.
  • Train and supervise Visitor Services staff, both in practical operations and in how to effectively communicate the Museum’s mission; facilitate understanding of policies and procedures
  • Work with the Manager to address any staff or visitor issues in order to maintain excellence in customer service
  • Communicate operational and staffing recommendations and visitor feedback to Manager on a regular basis
  • Ensure proper opening and closing box office and cash handling procedures, using Blackbaud Altru
  • Evaluate box office and attendance figures, provide weekly reports and upon request to Manager
  • Prepare daily reports, deposits, and office statements following Museum procedure
  • Work with the Manager to ensure the Visitor Services staff are well informed of Museum activities
  • Provide customer service and sales support to the Pickman Museum Shop.
  • Ensure that the coat room and Front Desk area and all work stations are kept tidy and clean.
  • Maintain the Visitor Services desk properly stocked with exhibition rack cards, program calendars, membership brochures, and related visitor information.
  • Provide customer service and sales support to the Pickman Museum Shop.

Requirements: College degree required. Minimum two years customer service and/or box office experience. Ability to train and supervise employees. Excellent organizational and computer skills (familiarity with Altru preferred). Strong interpersonal and communication skills and facility with resolving conflicts. Flexible schedule (Sundays and holidays required as well as occasional evening shifts). A strong interest in museums with a commitment to linking the Museum of Jewish Heritage to a diverse visitorship.

To apply: Please send a resume and letter of interest, including salary requirements, to humanresources@mjhnyc.org.


Manager of AJC International Programs

The Museum of Jewish Heritage – A Living Memorial to the Holocaust is seeking a Manager of AJC International Programs for a full-time position. The Manager of AJC International Programs serves as the liaison and US representative for the Auschwitz Jewish Center (AJC), a wholly owned affiliate of the Museum located in Oświęcim, Poland. This position is based in New York City and requires international travel at least once per year.

Responsibilities:

  • Manage, plan, and implement two signature AJC international programs: American Service Academies Program, an annual 16-day program for cadets and midshipmen in the US Service Academies to study the Holocaust, mass atrocity prevention, and ethical leadership; and the AJC Fellows Program, an annual 3-week overseas Holocaust history study program for graduate students. These program responsibilities include recruitment, application process, logistics, group facilitation, program activities, partnerships, and evaluation.
  • Arrange between 2-8 additional international programs each year for university students and/or individual families in close cooperation with staff in Poland.
  • Produce publications, including tri-annual newsletters and the annual AJC alumni journal, and edit AJC related materials as needed.
  • Work with supervisor to create budgets and monitor finances.
  • Supervise one staff member who manages the AJC’s role as proxy for Polish pension applicants.
  • Liaise with the Museum’s Development team to increase the donor base and steward funders for the AJC.
  • Other duties and projects as assigned.

Requirements:

  • Master’s Degree in Holocaust Studies, Education, Jewish History or a related field.
  • Significant content knowledge about the Holocaust and Polish-Jewish relations required.
  • Minimum three years of experience managing educational programs; international program experience preferred.
  • Excellent interpersonal skills, team player who enjoys following through on programs with great attention to detail.
  • Strong communication skills with the ability to liaison with Board members, other departments, and people of all ages.
  • Ability to successfully manage several projects at the same time.
  • Available to travel internationally for 2 weeks annually in late May/early June.

Position Reports To: Vice President for Education and works closely with AJC colleagues based in Poland

Start Date: January 13, 2020

To Apply: Please send a resume and letter of interest, including salary requirements, to humanresources@mjhnyc.org.


Operations Assistant

Provide basic maintenance, repair, labor, and troubleshooting services for the Museum facilities, including setting up and breaking down Museum spaces for functions and meetings, coordinating deliveries of materials to the Museum, and offer general assistance related to the physical space of the Museum.

Responsibilities:

  • Assist with the set-up and breakdown of tables, chairs, equipment, etc. in Museum spaces for Museum events and outside rentals
  • Coordinate and receive all deliveries to the Museum through the loading dock, including food, water, office supplies, etc.
  • Perform maintenance and repair work to the physical space of the Museum outside the responsibilities of building engineers, including signage installation, shelving, and minor repairs
  • Provide support to building engineers, as needed, related to the physical space of the Museum
  • Assist with moving of artifact storage and exhibit cases
  • Order and purchase supplies as needed
  • Assist with a visual inspection of entire Museum facility on a daily basis
  • Assist all departments with internal move of equipment and property including desks, file cabinets, etc.
  • Perform other duties as assigned

Requirements:
Candidate must be well organized, diligent, and detail proficient; experience in facility management and/or maintenance.
Candidate must also be able to handle multiple tasks successfully and complete projects in a timely manner.
Candidate will also be required to work flexible hours and weekends as needed.

Position Reports To: Vice President for Operations

To Apply: Please send a resume and letter of interest, including salary requirements, to humanresources@mjhnyc.org.


Curator

The Museum of Jewish Heritage – A Living Memorial to the Holocaust seeks a qualified and motivated candidate for the position of Curator, to report to the President & CEO. The Curator is a multi-faceted position, which will work collaboratively with the Senior Manager for Exhibitions and Museum Registrar and the Senior Manager for Collections and Research Services. The incumbent will work closely on strategic planning with other senior staff members and the Board of Directors. The successful candidate will develop dynamic exhibitions for multiple spaces throughout the Museum as well as travelling exhibitions and will play a significant role in helping to shape the collecting practices of the Museum. She/he plays a critical role in building relationships with institutional partners, funders, and supporters.

Responsibilities:

  • Manage and direct curatorial staff
  • Work collaboratively with the Senior Manager for Exhibitions and Museum Registrar and the Senior Manager of Collections and Research Services in forming and shaping collecting practices, growing the Collection, as well as in developing exhibitions through scholarly research that are content-driven, respectfully represent Jewish Heritage and the Holocaust, are aesthetically impressive and support an excellent visitor experience.
  • Together with the Senior Manager for Exhibitions and Museum Registrar, develop a multi-year exhibition calendar.
  • Together with the Senior Manager of Collections and Research Services, identify collection subject areas in need of development, and create strategic plans to develop those areas.
  • Develop and manage an annual curatorial budget and fundraising goals.
  • Foster relationships with artifact lenders, collectors and other museums.
  • Build academic and scholarly partnerships, and represent the Museum of Jewish Heritage – A Living Memorial to the Holocaust.
  • Assist and advise other departments, including External Affairs, Education, and Development, with issues involving the Museum’s collections, exhibitions, or intellectual content

Requirements:

  • Graduate degree (Ph.D. degree preferred) in Late Modern European History, Holocaust history, Jewish studies, or a related field.
  • Seven to ten years professional Museum experience with a principal focus on historical curation.
  • Working knowledge of at least one relevant foreign language is preferred (Polish, German, Russian, Hebrew, French, Yiddish, etc.).
  • Strong organizational, research/interpretive, writing, presentation/public speaking, and communications skills.
  • Strong computer skills, Mimsy experience a plus.
  • Must be a self-starter with the ability to thrive in a tight-knit team and while working independently.
  • The ideal candidate must be flexible and able to effectively manage multiple projects simultaneously.
  • Must be able to maintain discretion related to confidential or sensitive materials.
  • Ability to manage a budget and work within the means of the Museum.
  • Knowledge of artifact value and ability to confirm insurance values.
  • Demonstrated ability to establish and maintain effective working relationships with staff, visitors, volunteers, donors, collectors, lenders, professional colleagues, and other members of the museum community.
  • The position requires the ability to work a flexible schedule that may include occasional evenings, weekends, and holidays.

Physical Demands:

While performing the essential functions of this job, the incumbent must be able to do the following:

  • Sit and/or stand for extended periods.
  • Must be able to visually inspect artifacts and artworks, including close vision, color vision, depth perception, and the ability to adjust focus.
  • Ability to travel both domestically and internationally.</li
  • The physical demands described above are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made.

To Apply: Please send a cover letter and resume to: humanresources@mjhnyc.org.

 


Current Openings – Volunteer Positions

The Museum of Jewish Heritage is able to fulfill its mission with the help of outstanding volunteers. If you are interested in any of the volunteer opportunities below—with the exception of the Speakers Bureau—please fill out a volunteer application or contact humanresources@mjhnyc.org. To inquire about volunteering for the Speakers Bureau, please follow the specific instructions in that listing.

Gallery Educators

The Museum of Jewish Heritage offers tours six days a week to groups of students, adults, and families. These tours are led by dedicated volunteers who enthusiastically share their knowledge of Jewish history and heritage. Volunteer gallery educators engage diverse adults and students in interactive dialogue and provide meaningful educational experiences. People of all faiths, backgrounds, and ages are encouraged to apply. Applications are due by Monday, March 25 for the class that will begin in September 2019.

Requirements: Once chosen for the program, candidates attend a 12-week course of study followed by an 8-week, in-gallery practice course. Candidates should have an interest in learning how to teach using artifacts and the ability to stand for two hours while leading visitors through the galleries.

Time commitment: Gallery Educators give tours during a four-hour-shift once a week. Each month they must commit to one four-hour shift on a Sunday. Alternate times for weekly shifts are available on an as-needed basis.

Public Program Docents

Volunteers are responsible for welcoming audiences to the Museum’s theater, escorting visitors to their seats, providing information about public programs and the Museum, and offering any assistance necessary for a pleasant visitor experience.

Requirements: Strong interpersonal skills, friendly and respectful demeanor, and customer service orientation.

Time Commitment: Volunteers are asked to commit to one three-to-four-hour shift per week. One brief training session is required.

Pickman Museum Shop Assistants

Volunteers assist in the day-to-day operations of the shop as well as support visual merchandising, marketing, and special events. Volunteers are needed Sunday through Thursday, including Wednesday evenings.

Requirements: Strong interpersonal skills and customer service orientation. Retail experience a plus.

Time Commitment: One four-hour shift per week.

Administrative Volunteers

Administrative volunteers assist the Museum of Jewish Heritage with the “behind-the-scenes” work required for the Museum office to run smoothly and support of the crucial mission of representing Jewish life and history before, during, and after the Holocaust.

Requirements: Varies by department.

Time commitment: At least once a week during office hours.

Speakers Bureau

The Museum of Jewish Heritage sends Holocaust survivors, World War II veterans, and children of survivors who volunteer for the Speakers Bureau to address a variety of groups, ranging from schools and synagogues to nursing homes and community organizations. Speakers meet thousands of people of all ages and backgrounds and introduce them to the importance of history, memory, and hope. This program is one of the most important outreach activities conducted by the Museum and is extremely effective in generating awareness of the Museum and its Holocaust education mission.

To learn more about the Speakers Bureau, click here. To inquire about volunteering for the Speakers Bureau, contact Lexi Jason at ajason@mjhnyc.org or 646.437.4205.