Thank you for your interest in careers at the Museum of Jewish Heritage – A Living Memorial to the Holocaust.

The Museum of Jewish Heritage – A Living Memorial to the Holocaust is New York’s contribution to the global responsibility to never forget. As a place of memory, the Museum enables Holocaust survivors to speak through recorded testimony and draws on rich collections to illuminate Jewish history and experience. As a public history institution, it offers intellectually rigorous and engaging exhibitions, programs, and educational resources. The Museum mobilizes memory to teach the dangers of intolerance and challenges visitors—including more than 50,000 schoolchildren a year—to let the painful lessons of the past guide them to envision a world worthy of their futures.

The Museum employs a staff of talented, creative, results-oriented professionals, working in a spectacular setting in Lower Manhattan and committed to the vital mission of educating diverse visitors about Jewish life before, during, and after the Holocaust.

To learn about how you can join us, please review the opportunities below. The Museum is an equal opportunity employer, and we welcome applications from people of all backgrounds.

The Museum also offers opportunities to volunteer. To skip to volunteer positions, click here.

Current Openings – Careers


Social Media Communications Coordinator

This position, supporting the Communications department, will create and distribute dynamic content for social platforms, expand engagement and contribute to the Museum’s overall communications strategy.

The coordinator will play an active role in daily social media brand listening, monitoring news trends, and tracking and reporting on analytics. The ideal candidate will contribute creatively to ongoing projects and campaigns and propose experiments with new tools and platforms for the Museum to communicate with the public. The associate will also coordinate with other teams to support events.

Responsibilities

  • Works under the supervision of the Communications Director as part of the editorial team to create, edit, and schedule innovative content in support of communications and marketing goals. Delivers a consistent Museum tone and voice across platforms.
  • Uses social media effectively to promote and amplify live events and webcasts, including through live tweeting. Assists with livestreaming production on Facebook and YouTube.
  • Expands engagement with the Museum’s online community, responding to user comments and routing queries within the organization as appropriate. Gathers insights on user behavior and sentiments on various social platforms.
  • Maintains a shared editorial calendar to coordinate content posting across platforms by the Museum and other international offices.
  • Produces, curates, and distributes editorial content, including original videos, across social platforms.
  • Conducts photo and video research, selects appropriate visual materials to use in digital communications.
  • Helps to identify and target various demographic audiences for paid and organic posts.
  • Provides regular and detailed social media reports; conducts user engagement research and generates campaign reports as requested.
  • Advises on tools and best practices for developing and tracking key performance indicators.
  • Supports intensive social media monitoring during crises and breaking news events affecting the Museum.
  • Develops fresh approaches to communicating about the Museum’s work and identifies opportunities for reaching new audiences.
  • Conducts outreach to individuals and organizations as part of a social media strategy to increase community engagement, strengthen collaboration and partnerships, and expand our audience.

Requirements

  • 1-3 years relevant professional experience, journalism or non-profit experience preferred.
  • Good understanding of the social media landscape with experience on platforms including Facebook, Twitter, Instagram, YouTube, LinkedIn, and Medium.
  • Excellent writing skills and creative flair; samples of published work and/or social media projects to be provided upon request.
  • Experience using social media listening and scheduling tools.
  • Experience contributing to digital campaigns.
  • Genuine interest in and commitment to the mission of the Museum.
  • Strong organizational skills working in a deadline-driven environment.
  • Strong interpersonal skills and the ability to work collaboratively with a creative team, coordinate with stakeholders across multiple departments.
  • Competence in setting goals, tracking analytics, and monitoring strategic communications.
  • High level of computer literacy, including ability to use word processing, spreadsheet, and database software, and strong internet research skills.
  • Skills in Adobe Photoshop, Premiere Pro, and/or Final Cut Pro. Experience in developing infographics a plus.
  • Availability to work occasional evenings and Sundays for Communications-related work in support of Museum programs and events.

Position reports to: Director of Communications
To Apply: Please send a resume and letter of interest, including salary requirements, to humanresources@mjhnyc.org.


Operations Assistant

Provide basic maintenance, repair, labor, and troubleshooting services for the Museum facilities, including setting up and breaking down Museum spaces for functions and meetings, coordinating deliveries of materials to the Museum, and offer general assistance related to the physical space of the Museum.

Responsibilities:

  • Assist with the set-up and breakdown of tables, chairs, equipment, etc. in Museum spaces for Museum events and outside rentals
  • Coordinate and receive all deliveries to the Museum through the loading dock, including food, water, office supplies, etc.
  • Perform maintenance and repair work to the physical space of the Museum outside the responsibilities of building engineers, including signage installation, shelving, and minor repairs
  • Provide support to building engineers, as needed, related to the physical space of the Museum
  • Assist with moving of artifact storage and exhibit cases
  • Order and purchase supplies as needed
  • Assist with a visual inspection of entire Museum facility on a daily basis
  • Assist all departments with internal move of equipment and property including desks, file cabinets, etc.
  • Perform other duties as assigned

Requirements:
Candidate must be well organized, diligent, and detail proficient; experience in facility management and/or maintenance.
Candidate must also be able to handle multiple tasks successfully and complete projects in a timely manner.
Candidate will also be required to work flexible hours and weekends as needed.

Position Reports To: Vice President for Operations

To Apply: Please send a resume and letter of interest, including salary requirements, to humanresources@mjhnyc.org.

Current Openings – Volunteer Positions

The Museum of Jewish Heritage is able to fulfill its mission with the help of outstanding volunteers. If you are interested in any of the volunteer opportunities below—with the exception of the Speakers Bureau—please fill out a volunteer application or contact humanresources@mjhnyc.org. To inquire about volunteering for the Speakers Bureau, please follow the specific instructions in that listing.

Public Program Docents

Volunteers are responsible for welcoming audiences to the Museum’s theater, escorting visitors to their seats, providing information about public programs and the Museum, and offering any assistance necessary for a pleasant visitor experience.

Requirements: Strong interpersonal skills, friendly and respectful demeanor, and customer service orientation.

Time Commitment: Volunteers are asked to commit to one three-to-four-hour shift per week. One brief training session is required.

Pickman Museum Shop Assistants

Volunteers assist in the day-to-day operations of the shop as well as support visual merchandising, marketing, and special events. Volunteers are needed Sunday through Thursday, including Wednesday evenings.

Requirements: Strong interpersonal skills and customer service orientation. Retail experience a plus.

Time Commitment: One four-hour shift per week.

Administrative Volunteers

Administrative volunteers assist the Museum of Jewish Heritage with the “behind-the-scenes” work required for the Museum office to run smoothly and support of the crucial mission of representing Jewish life and history before, during, and after the Holocaust.

Requirements: Varies by department.

Time commitment: At least once a week during office hours.

Speakers Bureau

The Museum of Jewish Heritage sends Holocaust survivors, World War II veterans, and children of survivors who volunteer for the Speakers Bureau to address a variety of groups, ranging from schools and synagogues to nursing homes and community organizations. Speakers meet thousands of people of all ages and backgrounds and introduce them to the importance of history, memory, and hope. This program is one of the most important outreach activities conducted by the Museum and is extremely effective in generating awareness of the Museum and its Holocaust education mission.

To learn more about the Speakers Bureau, click here. To inquire about volunteering for the Speakers Bureau, contact Lexi Jason at ajason@mjhnyc.org or 646.437.4205.